Returns & Exchanges
At Brillia, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All returned garments must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal and secure it firmly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
